Everything you need to know before booking. Can't find your answer? Contact us directly.
Summerfield, Oak Ridge, Stokesdale and northwest Greensboro (zip codes 27358, 27310, 27357, 27410 and 27455). Outside these areas? Call or text us and we'll let you know.
By your home's finished square footage (not including basements), plus a small charge for homes with more than 3 bathrooms. You'll see your exact price before you book.
No. You pay one flat price for the job, based on your home's size and bathrooms — never by the hour. There's no clock running and no reason to drag things out: our team works efficiently, never rushed, and doesn't leave until everything on the checklist is done. If anything's missed, the Summerfield Promise covers it.
Not for a year. Recurring plans include a 12-month price lock: your per-visit rate stays the same for 12 months from your first visit, as long as your plan stays active and your home details and selected services don't change.
Every Summerfield Standard plan includes one extra deep-detail task each month, like baseboards in January and blinds in February. It's done on your first visit of the month, and it's included in your price.
No — please don't clean for us. That's what we're there for, and we're not there to judge. It does help to pick up clutter like toys, clothes and papers, so your visit goes to cleaning instead of tidying. We clean around anything left out and don't put away personal items.
Nope. Most of our clients leave a key or garage code. We lock up when we're done.
Rescheduling with 48+ hours notice is always free and we'll move you to the next available slot. Rescheduling within 48 hours is treated the same as a late cancellation — 50% of your booking will be charged.
We bring everything needed for a full clean. Prefer we use your own products instead — eco-friendly, scent-free, or just your favorites? Just let us know and we'll use what's in your home.
Yes — book The Summerfield Refresh, our deep clean, anytime online. Most clients love the results enough to set up a recurring schedule right after.
The Summerfield Promise: missed a spot? Send us a photo within 48 hours and we'll come back and fix it free. It's a free re-clean of the missed areas, not a refund.
Never. You can cancel your recurring service at any time with no lock-in or termination fees.
Cancellations made 48 or more hours before your appointment are free of charge. Cancellations within 48 hours are charged 50% of your booking. If we're unable to access your home at the scheduled time, it's treated as a late cancellation. Your card on file is charged automatically.
We recommend starting with The Summerfield Refresh, especially if it's been a while since a professional clean. For recurring plans, your first visit is billed at our regular rate and your discount starts on visit two. Over a year since your last professional clean, or never had one? Your first visit includes a one-time $60 catch-up charge.
Yes. Every cleaner we work with is vetted before they ever enter a client's home. We take that responsibility seriously.
You add a card when you book online and we charge it automatically after each visit — no cash, no invoices to chase down. We may place a temporary hold up to 24 hours before your clean. You're only charged after it's complete. Your payment info is handled securely through our booking platform, not stored on our own servers.
See your exact price before you book · Rate locked 12 months · Missed a spot? Free fix within 48 hours · Charged only after your clean